About us

About Gold aussie

Gold aussie is an online retail store serving customers across Australia with a curated selection of clothing for men and women. This page explains who we are, how we operate, and how to reach us — because we believe customers deserve to know exactly who they are buying from.

Our Company

Aussie-Essentials is a trading name of LVD Services, a registered e-commerce company based in the Netherlands. LVD Services is officially registered with the Dutch Chamber of Commerce (Chamber of Commerce) under registration number 94797471.

Although our company is headquartered in Europe, Gold aussie is a dedicated storefront built specifically for the Australian market, with pricing in Australian Dollars (AUD) and a clothing selection tailored to Australian customers.

Our Product Range

Our catalogue focuses on stylish, practical, and comfortable clothing for both men and women across these categories:

  • Women's Clothing

  • Men's Clothing

  • Dresses & Tops

  • Shirts & Blouses

  • Trousers & Jeans

  • Jackets & Outerwear

  • Shoes & Accessories

  • Seasonal Collections

  • Everyday Essentials

We regularly refresh our range to add new arrivals, seasonal styles, and versatile pieces for everyday wear.

Our Commitment to Customers

We are committed to running a transparent and trustworthy online store. This means:

  • Clear product descriptions and photos on every listing

  • Prices displayed in AUD, with shipping costs shown before checkout

  • Honouring consumer rights under Australian Consumer Law, including your rights to a refund, replacement, or repair for products that are faulty, not as described, or not fit for purpose

  • A straightforward returns process — see our Returns & Refund Policy for full details

  • Responsive customer support before and after your purchase

Returns & Refunds

If you are not satisfied with your order, you may request a return within the timeframe stated in our Returns & Refund Policy. We handle all return requests personally and aim to resolve issues fairly and quickly.

Privacy & Data

We treat your personal information with care and only use it to process your orders and provide customer support. Full details are available in our Privacy Policy.

Contact Us

We are a real business run by real people, and we want to be easy to reach.

  • Store name: Gold aussie
  • Legal entity: LVD Services
  • Registered address: Wielewaalplein 5, 2566 WX The Hague, Netherlands
  • Chamber of Commerce (KvK) number: 94797471
  • Email: info@goldaussie.com
  • Phone: +31 6 13 55 64 11
  • Customer service hours: Monday to Friday: 8:00 am – 5:00 pm AEST / Saturday: 8:00 am – 5:00 pm AEST
  • Response time: We aim to reply to all enquiries within 24 hours on business days.

Stay Connected

Follow us on Facebook for updates on new arrivals, product collections, and seasonal offers.

Thank you for choosing Aussie-Essentials.