Privacy Policy – GoldAussie Lotto

1. Introduction to Our Privacy Practices

Welcome to goldaussie.com, operated by GoldAussie Lotto Pty Ltd. This Privacy Policy explains how we handle your personal information in compliance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

By using our online lottery platform, you agree to the terms described in this policy. We are committed to ensuring the confidentiality and security of your personal data.

2. Key Privacy Terms and Definitions

  • Personal Information: Data that can identify or be linked to an individual (e.g. name, email address).
  • APPs: Australian Privacy Principles under the Privacy Act.
  • Website: Refers to our platform at goldaussie.com.

3. What Personal Information We Collect

GoldAussie Lotto may collect personal details depending on how you interact with our services. This information includes, but is not limited to:

  • Full name
  • Date of birth
  • Mailing and residential address
  • Email address and phone number
  • Payment information (credit card or bank account)
  • Verification documents (ID, signature)
  • Login credentials (username and password)

We may also request ID verification to prevent fraud during lottery purchases.

4. Why We Collect Your Personal Information

We collect and process your data for the following purposes:

  • To verify identity and create accounts
  • To facilitate secure lottery ticket purchases
  • To notify winners and issue prize payments
  • To manage customer accounts and support
  • To comply with regulatory requirements
  • To deliver marketing offers (opt-out available)
  • To detect and prevent fraudulent activity
  • To conduct data analytics and improve services

5. Cookies and Web Tracking Technologies

Our website uses cookies to enhance the user experience. These small text files are stored on your browser and help us:

  • Recognize returning users
  • Remember user preferences
  • Improve website performance

Note: Disabling cookies may impact certain features such as lottery ticket purchases.

6. How We Share and Disclose Your Information

We may share your information with trusted third-party providers involved in:

  • Payment processing
  • Identity verification
  • Email and SMS notifications
  • Technical support and service improvement

All partners are required to handle your data in compliance with our privacy standards.

7. Data Security and Protection

GoldAussie Lotto implements strong security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and access controls.

8. Cross-Border Data Transfers

By using our services, you agree that your personal data may be transferred and stored outside of Australia in jurisdictions with adequate data protection measures.

9. Accessing and Updating Your Personal Data

You have the right to access, correct, or update your personal information at any time. You can do so by logging into your account at goldaussie.com or contacting us directly.

10. Submitting Complaints or Inquiries

If you have questions, concerns, or complaints about our privacy practices, please reach out to our support team. We aim to resolve all issues promptly and transparently.

11. Policy Updates and Notifications

This Privacy Policy may be updated periodically. All changes will be published on this page with the latest revision date. Continued use of our services indicates acceptance of the updated policy.

12. Contact Details for Privacy Requests

Postal Address: 88 Digital Lane, Sydney, NSW 2000, Australia

Email: info@goldaussie.com